Real time Envato authentication
The Envato authentication that helps your team to verify the purchase code of your customer, while giving support
Start in minutes
You don’t need to verify your customer purchase code manually, we will help you with one-click solution
Help customers in real-time
Our one-click solution will help you to answer your customer instantly without any hassle.
Know who you’re talking to
Reach purchase details such as purchase code together with product details, license type and country.
Chat on your terms
Track and display customer information to provide better support faster no matter the channel.
Manage team responsibility & activity
We believe in providing live support to your customer by allowing you to assign tickets to a concern person.
We will keep you posted on the progress of your team. It's important to stay involved in client conversation.
Assign & Transfer
You can now assign tickets to support agent, which will increase your team's efficiency and productivity!
One Click Sync Envato Products
To make life easier for envato author, which allows them to synchronize products on the platform
Yeahhelp will let you sync your Envato products. You can easily do this using the "Sync products" button.
Products page that displays all the items you have uploaded to Envato Market.
Provide customers instant answers
Get instant answers to common questions on a wide range of subjects with the answer box
We know you're busy, Instant Answers brings you answers to your queries with a simple click, as quickly as possible.
Create and save templates to easily & quickly send for repeated inquires to your customers
Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.
Report on what matters
Track volume, response time, resolutions, user-specific stats, and all your most important KPIs.
Track custom data points
Using tags and custom fields to measure what you care about most, and follow your unique data points.
Create custom views
Filter your data to dig deeper on the trends you’re interested in, and save reports to revisit over time.
Take it with you
Export your Help Scout reporting data to CSV or XLSX on demand for additional analysis.